Privacy Policy

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

• Contact details (name, billing/shipping address, phone number, email).
• Financial information (payment details, card information, transaction details).
• Account information (username, password, preferences, settings).
• Transaction information (viewed items, purchases, returns, exchanges).
• Communications with us (customer support inquiries).
• Device information (device, browser, IP address, identifiers).
• Usage information (how and when you interact with the Services).

Personal Information Sources

• Directly from you (account creation, communications, purchases).
• Automatically (cookies, device interactions, browsing data).
• From service providers (payment processors, analytics tools).
• From partners or third parties.

How We Use Your Personal Information

• Provide, Tailor, and Improve the Services — order processing, account management, returns, recommendations.
• Marketing and Advertising — send promotional messages, show targeted ads.
• Security and Fraud Prevention — secure transactions, detect illegal or fraudulent activities.
• Communications — respond to inquiries, provide customer support.
• Legal Reasons — comply with law, respond to valid requests, enforce terms.

How We Disclose Personal Information

• With Shopify, vendors, and service providers (e.g., payment, shipping, IT).
• With marketing partners for advertising and promotions.
• With your consent, such as for shipping or social media integrations.
• With affiliates or within our corporate group.
• In connection with business transactions, compliance, or legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services. Shopify may use this data to provide, improve, and secure the Services. To learn more, please see the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review their policies before providing personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.

Security and Retention of Your Information

While we implement security measures, no system is fully secure. We retain personal information only as long as needed for account management, services, legal obligations, or dispute resolution.

Your Rights and Choices

• Right to Access / Know
• Right to Delete
• Right to Correct
• Right of Portability
• Right to Opt out of Sale or Sharing for Targeted Advertising
• Managing Communication Preferences (unsubscribe options)

You may exercise these rights where indicated on the Services or by contacting us. We may need to verify your identity before processing requests.

Complaints

If you have complaints about how we process your personal information, you may contact us directly or lodge a complaint with your local data protection authority.

International Transfers

We may transfer and process your personal information outside your country. For EU/UK transfers, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.